Cameron McKean

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Why /goal Commands Are One of the Most Important Skills When Working With AI Agents

Why /goal Commands Are One of the Most Important Skills When Working With AI Agents

AI agents are becoming much more capable. They can write code, audit websites, test software, research information, organize files, monitor systems, prepare reports, and complete multi-step business tasks.

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AI Can Save the BPO Industry If People Are Willing to Adapt

AI Can Save the BPO Industry If People Are Willing to Adapt

After more than 20 years in the call centre and BPO industry, Cameron McKean believes AI is not the real reason jobs are being lost. The bigger risk is people and companies refusing to adapt. The BPO industry can survive — and grow — if it pivots into helping small businesses adopt, train, and manage AI systems.

Ai
The Future of Personal Productivity Is Not More Apps — It Is One Assistant That Helps Connect Them

The Future of Personal Productivity Is Not More Apps — It Is One Assistant That Helps Connect Them

We’ve Hit Peak App Let’s be honest. How many apps do you have open right now? Email, calendar, spreadsheets, Slack, Notion, a project tool, maybe a CR...

Ai
The Hidden Benefit of an AI Agent: It Forces You to Explain What You Want

The Hidden Benefit of an AI Agent: It Forces You to Explain What You Want

The Hidden Benefit of an AI Agent: It Forces You to Explain What You Want I’ve been using Hermes Agent as my local AI assistant for months now. I most...

Ai
Why AI Agents Are Most Useful When They Know Your Routine

Why AI Agents Are Most Useful When They Know Your Routine

Why AI Agents Are Most Useful When They Know Your Routine I’ve been using Hermes Agent as my daily assistant for over a year now. In that time, I’ve l...

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AI Can Save the BPO Industry If People Are Willing to Adapt

AI Can Save the BPO Industry If People Are Willing to Adapt

After more than 20 years in the call centre and BPO industry, Cameron McKean believes AI is not the real reason jobs are being lost. The bigger risk is people and companies refusing to adapt. The BPO industry can survive — and grow — if it pivots into helping small businesses adopt, train, and manage AI systems.

GENERAL
Caution When Using Microsoft 365 Business Services: A Small Business Billing Lesson

Caution When Using Microsoft 365 Business Services: A Small Business Billing Lesson

Small businesses using Microsoft 365 Business services should carefully check both user accounts and subscription licences. Deleting an old employee account may not automatically reduce the number of paid licences, which can lead to unexpected billing at renewal time.

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Australia Must Become More Affordable — Energy Is the Key

Australia Must Become More Affordable — Energy Is the Key

Australia should be one of the most affordable, self-reliant, and economically stable countries in the world. We have the land, the resources, the technical ability, and the opportunity to build that future. Official Australian data supports that basic point: Geoscience Australia says the country has abundant and diverse energy resources, that coal remains Australia’s largest energy resource, and that Australia holds more than one-third of the world’s known uranium resources. Yet too many Australians are being squeezed by rising living costs, expensive electricity, higher transport costs, and growing economic pressure.

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Using AI in Your Business Today: October 2025

Using AI in Your Business Today: October 2025

Using AI in Your Business Today: October 2025 In October 2025, everything has changed. Artificial Intelligence (AI) has become an inseparable part of modern business oper

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You Are Using Ai or ChatGPT All Wrong

You Are Using Ai or ChatGPT All Wrong

Never before in human history have we had access to a tool that can so quickly transform the way we live, work, and think. Ai, and tools like ChatGPT, are not just search

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Why Buying a House in 2025 Could Be a Financial Mistake

Why Buying a House in 2025 Could Be a Financial Mistake

For decades, buying a home has been considered a cornerstone of the "American Dream" and a safe investment. However, in 2025, purchasing property may not be the

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AI Empowers Teams, Enhancing Business Efficiency Without Replacing Human Talent

AI Empowers Teams, Enhancing Business Efficiency Without Replacing Human Talent

In a rapidly evolving tech landscape, businesses are increasingly turning to artificial intelligence as a partner in progress rather than a substitute for human expertise

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Breaking the Mental Fences: A Pathway to Unleashed Potential

Breaking the Mental Fences: A Pathway to Unleashed Potential

In an era where the conventional pathways to success are increasingly scrutinized, a new narrative is emerging, challenging the traditional boundaries set by society. The

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The Dilemma of High IQ

The Dilemma of High IQ

 Unveiling the Dark Side of Intelligence In a world that often celebrates intelligence as a gateway to success, it might seem counterintuitive to consider the negati

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The Biz Dev Trip from Hell, by Cameron McKean

The Biz Dev Trip from Hell, by Cameron McKean

The Biz Dev Trip from Hell, by Cameron McKean   Times were good. My company, HowToPay, had just posted a record year, we decided to purchase a Swiss financial instit

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Backup fast and easy even if you have slow or no Internet

Backup fast and easy even if you have slow or no Internet

Many of my clients tell me they need to backup but internet speeds are slow and they don’t want to slow it down during the busy office day. Backups are important as

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